My epiphany during a recent call with Sears Customer Service was breathtaking and chilling in its clarity. We had only one hope as a nation and that was to immediately move to New Zealand. Over 100 years ago, Sears was the Amazon of its time – innovative, disruptive, a blueprint for modern American business. Its […]
I interrupt my irregularly scheduled monthly post to offer two quick “thank you’s.” First, though the passing of my mom, Godfather, and father-in-law over the last several years cut my subscriber base by nearly 70%, thank you to those of you who continue reading my posts. And my thanks to your tech teams for being […]
LivingEd 